Terms and Services

Effective Date: September 9, 2025

These Terms of Service (“Terms”) govern your use of Saola Health (“Company,” “we,” “our,” or “us”) services. By accessing or using our website or app, you agree to these Terms.

1. Services

Saola Health provides digital mental health resources, including AI Companion support, journaling, and access to community rooms. Our services do not replace professional medical or mental health care.

2. Eligibility

You must be at least 18 years old to use our services.

3. User Responsibilities

You agree to:

• Provide accurate information during registration.
• Use the services only for lawful purposes.
• Not share your account credentials with others.
• Avoid harmful behavior, including harassment, hate speech, or uploading inappropriate content.

4. Intellectual Property

All content, trademarks, and technology are owned by Saola Health. You may not copy, modify, or distribute our content without written permission.

5. Payment and Subscriptions

• Some features may require a paid subscription.
• You agree to provide accurate payment information and authorize recurring billing where applicable.
• No refunds unless required by law.

6. Limitation of Liability

Saola Health is not liable for:

• Any damages resulting from reliance on our services.
• Interruptions, errors, or security breaches beyond our control.
• Health outcomes or decisions made based on information provided.

7. Disclaimers

• We are not a licensed healthcare provider.
• Our AI Companion and resources are for informational and educational purposes only.
• For crisis situations, call 988 or seek immediate professional help.

8. Termination

We may suspend or terminate your account for violating these Terms or engaging in harmful activity.

9. Governing Law

These Terms are governed by the laws of the State of Georgia, without regard to conflict of law principles.

10. Contact Information

For questions, email us at info@saolahealth.com