Privacy Policy

Effective Date: September 9, 2025

Saola Health (“Company,” “we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

1. Information We Collect

• Personal Information: Name, email address, phone number, payment information, and other data you voluntarily provide.
• Usage Data: Device information, IP address, browser type, and interactions with our website.
• Health-Related Information: If you use mental health features, you may provide sensitive data such as mood tracking, journal entries, or therapy session notes.

2. How We Use Your Information

We use your data to:

• Provide, personalize, and improve our services.
• Communicate with you about updates, support, and promotions.
• Analyze trends to enhance user experience.
• Comply with legal and regulatory requirements.

3. Sharing of Information

We do not sell your personal data. We may share data:

• With service providers who support our operations under confidentiality agreements.
• To comply with legal obligations or protect user safety.
• In the event of a merger or acquisition.

4. Data Security

We implement administrative, technical, and physical safeguards to protect your information. However, no system is 100% secure.

5. Your Rights

You have the right to:

• Access, correct, or delete your personal information.
• Opt-out of marketing communications.
• Request data portability or restriction of processing.

To exercise these rights, contact us at info@saolahealth.com.

6. HIPAA Disclaimer

Saola Health is not a covered entity under HIPAA. While we take steps to secure your data, information shared on the platform may not be protected by HIPAA laws.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices.

8. Changes to This Policy

We may update this Privacy Policy. Updates will be posted on this page with a revised effective date.